Imagine I am in the job of building housing for people.
I build some housing in unpleasant areas (near swamps with mosquitos).
People then ask for better fittings - locks on doors, etc, saying there are defects.
I argue that what I am providing is "quality adjusted". That quality of life is low near the swamp, therefore the housing does not merit high-quality fittings.
Answer:
It's a scam if you're charging people for things that you're not providing. If these people understand before signing a contract that the home has been "quality adjusted" (weasel words, but that's another matter), and you give them exactly what you promised to do, then it's their own fault. If, however, you either do not adequately explain what they're getting, or fail to provide everything that you promised, or charge exorbitant prices, then you're at fault.
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